There is no BuyMyTrip.com cannot be considered as a legitimate travel platform. Multiple reports and user experiences suggest that the site is involved in fraud, resulting to financial losses as well as significant inconveniences to users.

Complaints and Customer Experiences

A number of customers have had bad experiences with BuyMyTrip.com Some of them include:

• Bait-and-Switch Techniques: Users have reported that once they have booked tickets at advertised prices after which they receive a follow-up email informing them that the advertised price is no longer available and they are then asked to pay a higher amount to guarantee the booking. One user reported “They provided me with an email confirmation of purchase. After that, I had to wait for the e-ticket. It took me about an hour. I contacted them. They said I needed to pay a fee of $101.”
• Tickets not issued: Some customers have received confirmations of bookings however, they were not able to receive their electronic tickets and were left without reservations that are valid. A reviewer said, “I booked a flight. They couldn’t complete the transaction on time. Then they cancelled it without reason. I later find out it’s because the flight increased by two grand, and they did not reserve it at the time I initially had to pay them.”
• poor customer service: There are multiple reports of non-responsive or ineffective customer service reps, which makes it hard for clients to solve problems. One user said, “They are the worst third party agency that has ever existed. Do not ever purchase a ticket through them. They are scammers, liars and frauds.”

Better Business Bureau (BBB) Rating

BuyMyTrip.com is not certified as a business by the Better Business Bureau and holds an ‘F’ grade. The BBB gives reasons for this, including the company’s inability to address complaints against the company.

Conclusion

Given the overwhelming proof of fraudulent practices, inadequate customer service and unresolved complaints it is advised to steer clear of using BuyMyTrip.com to make travel reservations. It is recommended that customers use trustworthy and well-established travel agents or book directly with airline companies to guarantee a safe and safe booking experience.